Heavy overnight Rains and Autumn leaves.

Heavy Rains and a build up of leaves caused the roof Drainage points to clog up at Euston station, causing the roof to flood with water resulting in heavy leaks and evacuation of offices below. A roof ppm (planned preventative maintenance) schedule was subsequently implemented. Discover how one of our ppm service agreements can save you thousands on call outs and maintenance costs annually.

loss of cold water pressure at Kings College.

After an emergency call out to kings college (Strand) for loss of cold water pressure to some parts of campus; our on emergency engineer attended site within the hour and found and resolved the issue on the day. Our engineer noticed there was a historical leak on a pressurization unit which got worse over time until it caused a drop in pressure effecting vital services to students and staff. After restoring pressure Kings added a monthly plant room check and ppm schedule to prevent any similar future incidents, save money on call outs and to protect and maintain plant room assets.

All inclusive facilities management packages

For clients and landlords managing multiple properties, TFM offers all-inclusive, basic, and PAYG facilities management packages that makes property upkeep effortless. Our tailored service includes regular maintenance visits, emergency call-out coverage, and thorough inspections — all for a transparent monthly fee. Package Price depends on property types (commercial/residential), complexity of systems, geographical spread, frequence of visits, emergency cover levels.

For example: For a portfolio of five properties, our comprehensive package typically ranges from £1,000 to £1,500 per month, Where as a portfolio of 100 properties typically costs between £20,000 to £30,000 per month depending on your level of services and add ons. We Also offer a comprehensive pay as you go service where you can pick and choose services as and when needed. ensuring your properties are always in top condition. Partner with us to simplify your property management and enjoy peace of mind year-round. Included in a typical residential Landlords package covering 5 properties for £1000-1500 pcm: (For commercial scroll down)

✅ Planned Preventative Maintenance (PPM)

  • Quarterly inspections of all plumbing, heating & drainage systems
  • Emergency lighting checks and certification
  • Fire safety inspections: extinguishers, blankets, and alarm panels
  • Flushing & water temperature checks (for Legionella compliance)
  • Roof & gutter inspections (bi-annually)
  • Grounds maintenance and waste area tidy-ups

✅ Reactive Maintenance & 24/7 Emergency Callouts

  • 24/7 availability for urgent plumbing or drainage issues
  • Rapid response to leaks, blockages, heating faults, etc.
  • All emergency labour included up to 2 hours per visit
  • Priority booking for additional or follow-up works

✅ Compliance & Reporting

  • Digital maintenance logs for each site/property
  • Annual compliance reports for landlords or letting agents
  • Support with HMO or fire risk assessments (if applicable)
  • Asset register creation and upkeep

✅ Waste Management

  • Free scrap metal collection (ad hoc)
  • Option for paid bulky waste clearance as needed

✅ Client Support

Monthly service review call (optional)

Dedicated account manager for your property portfolio

WhatsApp & phone support for urgent requests

Commercial package

Included in a typical Commercial package covering 100 commercial properties for £18,000-30,000 pcm.

✅ Included in this Package:

🔧 Planned Preventative Maintenance (PPM)

  • Mechanical & Electrical (M&E) Checks
    • Monthly plant room inspections
    • Motor/pump health checks
    • Equipment lubrication and operational testing
  • HVAC Servicing
    • Filter changes (monthly or quarterly depending on system)
    • AHU (Air Handling Unit) inspections
    • Aircon performance and refrigerant checks
  • Heating & Boiler Systems
    • Annual servicing & gas safety certification
    • Pressure, combustion, and temperature checks
    • BMS (Building Management System) diagnostics (if applicable)

🧯 Fire & Life Safety Compliance

  • Weekly/monthly fire alarm testing
  • Fire extinguisher/blanket inspection and compliance tagging
  • Emergency lighting testing and certification
  • Fire drill support and log management
  • Fire door & signage compliance inspections

🌡️ Water & Environmental

  • Water temperature checks & Legionella risk control (L8 compliance)
  • Tank inspections and flushing protocols
  • Drainage health checks (cameras, rodding, flow testing)

🛠️ Reactive Maintenance

  • 24/7 emergency call-outs (plumbing, HVAC, electrical, etc.)
  • Engineer attendance within SLA (2–4 hrs typical)
  • First-fix labour included up to 2 hours per job
  • Fault reporting and resolution tracking via digital portal/app

📌 Add-On Services (Optional, Priced Separately):

  • Lift & escalator servicing
  • PAT testing & fixed wire testing (EICR)
  • Pest control
  • Window cleaning (internal/external)
  • Access control maintenance
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